Refund & Return Policy

Thank you for shopping at Skittlefabz! We are committed to providing you with high-quality products and excellent customer service. However, we understand that there may be instances where you need to return or request a refund for your purchase. Please read our return and refund policy carefully to understand your options.

1. Returns and Exchanges:

If you are not completely satisfied with your purchase, you may be eligible for a return or exchange under the following conditions:

a. Damaged or Defective Items:

  • If you receive a damaged or defective product, please contact us within 7 days of receiving your order.
  • Provide clear photos or videos of the damaged or defective item(s) and the packaging.
  • We will assess the issue and, if eligible, offer a replacement or refund.

b. Incorrect Items:

  • If you receive the wrong item(s) in your order, please contact us within 7 days of receiving your order.
  • We will arrange for the correct item(s) to be shipped to you, or offer a refund upon return of the incorrect item(s).

2. Refunds:

If you are eligible for a refund, it will be processed according to the following terms:

a. Standard Refunds:

  • Refunds will be issued to the original payment method used during the purchase.
  • Please allow up to 10 business days for the refund to be processed and reflect in your account.

b. Shipping Costs:

  • Shipping costs are non-refundable unless the return is due to an error on our part (e.g., damaged, defective, or incorrect items).
  • In cases where shipping costs are not refunded, you will be responsible for return shipping expenses.

3. Customized T-shirts:

Please note that customized T-shirts with unique designs or personalized text are non-refundable unless they are damaged, defective, or incorrect due to an error on our part.

4. Return Process:

To initiate a return or exchange, please follow these steps:

a. Contact Us:

  • Send an email to [] with your order number, a detailed description of the issue, and any supporting photos or videos.
  • We will respond to your request within 48 hours with further instructions.

b. Return Authorization:

  • If your return is approved, we will provide you with a return authorization and instructions for sending back the item(s).

c. Return Shipping:

  • Pack the item(s) securely and ship them to the address provided in the return authorization.
  • Please include your order number and contact information with the returned item(s).

5. Timeframe:

Please note that returns and refunds must be requested within 30 days of the original purchase date.

6. Contact Information:

If you have any questions or need assistance with a return or refund, please contact us at [].

Skittlefabz reserves the right to amend this return and refund policy at any time. Please check our website for the most up-to-date policy.

Thank you for choosing Skittlefabz. We appreciate your business and look forward to serving you again in the future.

Last Updated: September 13, 2023

[Skittlefabz] [Address:] [Email:] [Website: